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  1. Accessibility Statement

Accessibility Statement

Kraft Heinz Canada is continually working to make its web content and online resources accessible as part of its online inclusion efforts.  We are committed to providing a website that 1) features Assistive Technology for individuals who have trouble typing, gesturing, moving a mouse or reading and 2) is built with accessibility in mind so that no one with a disability is left behind.  Our goal is to ensure that everyone has access to information on and affiliated websites, to be able to interact with these sites.

Every effort is made to ensure any new or updated website content produced by Kraft Heinz Canada, conforms with the World Wide Web Consortium (W3C) Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.0, Level A and AA.  To affirm our commitment, Kraft Heinz Canada designates select employees as website content editors, who are trained in the functions of web accessibility tools and techniques. We have also hired an accessibility vendor who regularly performs compliance scans and functional testing, conducted by a team of users with disabilities, ensuring monitoring and progression testing of the existing website to detect accessibility barriers. Kraft Heinz Canada is using the feedback from the testing to make the required corrections on the site to the best of its ability. Through these and other efforts, we seek to ensure that our website’s accessibility is both maintained and constantly improving.

Our website makes use of industry-standard techniques and preferred practices to provide the highest possible level of website accessibility for our users.  These include, but are not limited to, the characteristics of usability for screen reader users, keyboard-only users, users with low/impaired vision, users who are deaf, and users who are color blind, as well as those with learning or cognitive disabilities and the aging population.

The Assistive Technology app featured on our website incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation and more that empower the customer to overcome challenges and access the Kraft Heinz Canada website with ease.

If you have difficulty accessing our website or if you have feedback on how we can improve your online experience, please contact us at 1-800-567-KRAFT (5723).