Frequently Asked Questions

ABOUT OUR PRODUCTS

  • I can't seem to find my favourite Renée’s® dressing in my grocery store. Help!

    We carry over 50 unique varieties of dressings, dips and sauces, all of which require refrigeration. Stores don’t always have enough refrigerated shelf space to carry our full lineup. If you’re unable to find a product that you have seen on our website, or one that has previously been available in your local grocery store, ask the store’s Produce Manager if you can place an order. Alternatively, email us at cservice@renees.com and we will gladly tell you which stores carry the variety you're after.

  • Where in the grocery store will I find Renée’s® sauces?

    Our cooking sauces are not usually kept with other Renée’s® products. Try checking around the fresh meat counters or packaged deli meats section.

  • What is the difference between your 355 mL Caesar dressing and your 355 mL Mighty Caesar dressing?

    Renée’s® Mighty Caesar Dressing was developed in response to great demand from consumers who claim they simply can’t get enough garlic. It contains twice as much garlic as our regular spoonable Caesar dressing.

  • How long should I marinate meat in Renée’s® sauce before cooking it?

    Marinating time reflects personal flavour preference. The more flavourful you like your meat, the longer it should be marinated. For maximum flavour and taste, marinate meat overnight, especially if using one of our thicker sauces, like Renée’s® Sesame Ginger Teriyaki. If you prefer a less intense flavour or are simply strapped for time, marinate for a minimum of 30 to 60 minutes. Remember, when you are marinating meats and other foods with our fresh sauces, you must do so in the refrigerator. Also, be sure to discard marinade once used in order to avoid cross-contamination from raw meat.

  • I live in the United States and can’t find your products at the grocery store. Can you help?

    Sorry. Renée’s® products are not available in US stores at this time.

ABOUT OUR INGREDIENTS

  • Are all of Renée’s® products peanut-free?

    Yes, all of Renée’s® products are peanut-free and made in a peanut-free facility.

  • Are any of Renée’s® products dairy-free or gluten-free?

    Yes, Renée’s has a large selection of products that are dairy-free and gluten-free. Click here for more details.

  • Is canola oil good for you?

    Yes, canola oil has been found to have a healthy nutritional profile. It comes from a plant source and contains no cholesterol and virtually no trans fatty acid. It also has the lowest saturated fat level of any vegetable oil and, next to olive oil, has the highest monounsaturated fat level of any vegetable oil. A healthy diet low in saturated and trans fats may reduce the risk of heart disease. Canola oil is low in saturated and trans fats. As such, canola oil meets the requirements for inclusion in a diet low in saturated and trans fats.

  • Is the oil in your products hydrogenated?

    No, Renée’s® products contain no hydrogenated oils.

  • Do you use pasteurized cheese, eggs and egg products in your dressings?

    Yes, all of the cheese, eggs and egg products (egg white, egg yolk) used in our dressings, sauces, marinades and dips are pasteurized.

  • Are any Renée’s® products suitable for my low-carb diet?

    Most Renée’s® products contain 3g or less carbohydrates per serving. For a list of products that contain less than 3g of carbohydrates per serving, click here.

  • Are your products kosher?

    No, our products are not kosher. Kosher products require the use of kosher-certified ingredients and equipment only. It is difficult to find kosher-certified equivalents that maintain the same top-quality taste standards as many of the ingredients we use. Furthermore, ensuring that our equipment lines comply with kosher protocol is a complicated process given our current manufacturing systems. We are, however, exploring the possibility of obtaining kosher status and may offer kosher products in the future.

ABOUT OUR PACKAGING

  • Why are Renée’s® products now in plastic?

    Consumer testing indicated a preference for plastic over glass because plastic is lightweight, recyclable, and less likely to break. It is also a more convenient format for those who want to take Renée’s products to work or to a social gathering. Furthermore, plastic packaging supports a greener approach to business. Because plastic weighs less than glass, we use less fuel to transport our products.

  • What kind of plastic is Renée’s® packaging made from?

    All of our packaging is made from recyclable polypropylene BPA-free plastic, with the exception of our portion packs and the clear safety seal on our dips. These items should be discarded in your regular garbage.

  • Is Renée’s® plastic packaging BPA-free?

    Yes. With the exception of our portion packs and the clear safety seal on our dips, all of our plastic packaging is BPA-free.

ABOUT FRESHNESS/STORAGE

  • Do I have to refrigerate Renée’s® products even before opening them?

    Yes, our products must be refrigerated before and after opening, as they contain fresh ingredients.

  • I wasn’t aware that the Renée’s® product I bought needed refrigeration at all times, and I didn’t put it in the refrigerator when I got home from the grocery store. Can I still use it?

    No, the product is no longer good to use. Like dairy products, Renée’s® products should never be left unrefrigerated for long. Because they contain fresh ingredients, they require refrigeration before and after opening.

  • Where can I find the best-before date on the product packaging?

    Every Renée’s® product has a best-before date on the package.

    For Renée’s® 750 mL dressings, the best-before date is located on the lid. For all other dressings and sauces, the best-before date is located in a white box on the back of the bottle (above the Nutrition Facts).

    For Renée’s® dips, the best-before date is located below the rim of the dip container (not on the lid).

  • The best-before date for my Renée’s® product has passed. Can I still use it?

    We do not recommend using our products after the best-before date has passed. The best-before date on our products refers to the date by which we recommend you open the product in order to experience its intended quality. Prior to opening, the product should be kept refrigerated. Once a product is opened, assuming it is handled hygienically and stored at a typical refrigeration temperature of 2–4 degrees Celcius, it should be used within 2 to 3 weeks.


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